As a small-business owner, you've embarked on the educational journey of a lifetime. Whether they know it or not, so have the people who work for you. Just wait until the next time you bid goodbye to ...

Sometimes known as "group bullying," mobbing in the workplace involves groups of people targeting a coworker for isolation, humiliation, and aggression. The impact on mobbing targets, as well as the ...

Without a go-to conflict resolution technique for your workplace, two very different individuals may have a hard time communicating while under stress. That's why it's essential for managers and ...

New to CRM? With our CRM basics guide, learn how features like contact management and automation can improve your business operations. Gantt charts are great visual tools for project managers. We ...

Internal controls are policies and procedures put in place to ensure the continued reliability of accounting systems. Accuracy and reliability are paramount in the accounting world. Without accurate ...

Small business owners and managers make decisions on a daily basis, addressing everything from day-to-day operational issues to long-range strategic planning. The decision-making process of a manager ...

The first step toward understanding what a direct channel of distribution offers - also known as a direct marketing channel - is to understand what a channel of distribution is. Simply, a distribution ...

Person-to-person telephone calls do not command the primary communication role they once had back before the information age blossomed. Businesses have numerous other options for communicating now, ...

If you're developing a business or organization, determining a direction and establishing goals is critical to your success. Creating a mission or vision statement that's specific to your venture ...

With a sincere interest in apparel, enough startup capital and an acute business sense, a fashion-forward entrepreneur has little in the way to stop her from taking the big first step in owning and ...

Seasonal businesses offer products or services that are primarily used during a certain time of the year. Some seasonal companies may stay open year-round while making the majority of their incomes ...

Trust, teamwork, communication and respect are keys to effective working relationships. Develop positive relationships with the individuals you interact with at work to make your job more enjoyable ...